Rachael Kwong, LICSW

Clinical Care Manager - Seattle Team

Licensed Social Worker with 20+ Years of Experience

Dedicated to Advocacy & Creative Problem-Solving

I have devoted my social work career to helping individuals and families navigate complex care scenarios with compassion and clarity. At Whitmire, my focus is on providing direct, person-first support that empowers people to live safe, fulfilling, and independent lives. Through strong advocacy and creative problem-solving, I work closely with each client to explore innovative solutions tailored to their unique circumstances.

Core Specializations

  • Deep expertise in advocacy for adults and older adults with persistent mental health conditions

  • Clinical coordination for clients in complex medical and daily living situations

  • Navigating multifaceted care challenges to promote safety, independence, and well-being

  • My practice is built on the belief that every client’s voice should guide their care journey. By collaborating with families, caregivers, and interdisciplinary teams, I ensure that each plan aligns with the client’s preferences and goals. I strive to create an environment where individuals feel heard, respected, and empowered to make decisions that shape their future.

    • Membership in professional organizations that enhance understanding of aging life care and community-based services

    • Ongoing partnerships within local networks, helping clients access a broad range of supportive resources

  • Transparency, empathy, and direct communication form the foundation of my work. I listen carefully to both clients and their families, ensuring that everyone involved feels supported and informed. By focusing on realistic, solution-oriented strategies, I help individuals confidently navigate the challenges they face.

    • Master’s Degree in Social Work, University of Washington School of Social Work

    • Licensed Independent Clinical Social Worker (LICSW)

    • Certificate in Nonprofit Management

    • Member of the Aging Life Care Association

  • When I’m not supporting clients, I enjoy expressing my creativity through arts and crafts, staying active by jogging, and giving back to the community through volunteer work. Above all, I value the time I spend with my family, cherishing those connections that bring balance and joy to my life.